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DWP digital Work Hub used by 36,000 jobseekers since June launch

Tens of thousands of jobseekers have used the DWP's new Work Hub since June 2026, with 16,000 people accessing the platform's AI-powered assistant for guidance.
HomeNewsMoneyDWP digital Work Hub used by 36,000 jobseekers since June launch

DWP digital Work Hub used by 36,000 jobseekers since June launch

Tens of thousands of people seeking work have begun using a new suite of digital employment tools.

Since its launch in June 2026, the Work Hub platform has been accessed by a significant number of users. The service is a “jobcentre in your pocket.”

Approximately 20,000 jobseekers have utilised the platform’s “Build a CV” tool. Additionally, 16,000 people have engaged with the AI-powered Work Assistant, a feature designed to provide personalised guidance.

A person using a laptop to access digital services.
More than 16,000 people have used the platform's for personalised guidance.

Features of the Digital Work Hub

The tools are free to use. Key features currently available to users include:

  • AI Work Assistant: A tool that provides personalised guidance.
  • CV Builder.

National Accessibility

While the Work Hub is a national initiative, the delivery of certain services may vary for residents in Scotland and Wales. This is because responsibility for careers and skills programmes is held at the devolved level.